Dematic is currently in need of a Controls Engineer to work on our Overhead Systems team. This position is based in either Atlanta, GA and reports to the North American Over Head Systems Lead. The primary responsibility of this role will be to develop functional requirements documentation and designs for PLC software and user interfaces.
Dematic is looking for an Advanced Software Engineer to join our growing Engineering team. You will accelerate innovation with design, development, testing, debugging, documentation, commissioning, training, and support activities that build intelligent Distribution Center Order Fulfillment Software Solutions.Core Job Responsibilities:- Implement project customizations and configurations- Provide technical leadership of software engineers by directing and tracking team activities, as well as being an individual contributor- Actively monitor software activities through Confluence, JIRA.- Conduct quality testing and integration of new or updated systems- Perform installs, commission, and test application software as part of an integrated solution- Conduct training for customers and key-users- Act as customer contact for technical software scope, coordinating activities and deliverables; you will design functional specifications and develop software- Ensure standard work being followed (DI1000/ISO).- Provide second level support of installed systems- Continually work to identify improvements and mitigate project risks
Do you have a passion for software engineering and customer service support? We are seeking an enthusiastic and highly motivated software engineer (not specifically for coding, rather show genuine and high integrity for their customers and supporting them). This role would provide remote, second level customer support. The incumbent will work closely with customers, first level technicians in the Customer Support area, and software project and technical support engineers to resolve customer issues. The incumbent may participate in emergency situations requiring on-site support. We need someone to answer calls and create a sound problem statement by asking a lot of questions. This person will be a self-starter, and they will seek out resources. Ideal candidate will possess knowledge of multiple programming languages, operating systems, databases, and networking. Other duties may include:- Assisting project and technical engineers in integration of new systems.- Assisting technical and development personnel in application quality testing.- Working on site to install, commission, and test installation of material handling solutions.- Providing specified technical support to customers on-site, when assigned. Requirements:- Bachelor's degree in Computer Science, or equivalent experience.- Strong written and verbal communication skills.- Material Handling background is a plus, but not required- Strong problem solving skills.- Strong background in MS SQL Database – addressing performance related symptoms- Strong understanding of Windows operating systems.- The ability to troubleshoot server hardware, Ethernet networks and other peripherals such as printers.- Willingness to travel approximately 20% of the time.- Ability to participate in an on call rotation during non-business hours.- Review Sales and Estimating Functional Specifications documentation. Participates in complex design, maintenance, enhancement, testing, implementation, and support of software. Supports the development of software test requirements for semi-complex modules under development, may execute complex test specifications. Participates in providing estimates for semi-complex modules under development, and may estimate own work. Supports the reviewing of complex customer’s standards specification and other documentation to determine software engineering requirements. Participates in presentations of complex technical findings and developments. Provides support with the software quality process through the execution of complex module, subsystem and system test procedures.
SAP Functional Analyst responsible for Warehouse Management, Materials Management, and Production Planning.Analyze information based on the daily / monthly production plan, evaluate the results obtained and provide solutions to the problems that arise on a daily basis in the warehouse management process.Coordinate and contribute in the projects of improvement to the processes involved in the Supply Chain of the plant.Provide solutions from concept to production release for automatization of daily reports used to take business decisions within supply chain operations.One of the key taks of this position is to program the replenishment processes based on future demand and using maximum and minimum inventory levels which are set and analyzed by this key position, this is a key resource for warehouse, planning and production teams. Key Responsibilities:• Ensure that optimal miminum and maximun inventory levels are available that allow the expedited release of the production orders required to meet the demand of our customers.• Guarantee the correct assignment of the material in the warehouse locations, based on their current and future demand requirements, as well as based on their dimensions.• Analyze the information of the daily / monthly plan of production, to provide the support to the different areas in the warehouse on requirements of additional or extraordinary materials to be located for the release of orders.• Provide daily support in the analysis and solution of problems that put at risk the operation between the Warehouse, Picking, Planning, Production and Shipping areas.• Evaluate the fulfillment of the level of service provided by the Warehouse areas based on the aging and confirmation of TO's (Transfer Orders) and the Planning area based on the release in time and form of Production Orders according to their daily plan.• Ensure the correct operation of the Picking process, ensuring the correct storage location of the materials for an optimal tour of the operators, as well as validating that the kits are released in the system without conflicts in the order or with the allocated stock.• Propose, prepare and generate daily monitoring reports that provide relevant information on the status of the different Logistics processes.• Contribute and coordinate projects and improvement plans for the correction of issues presented in the process or in the system that affect or may affect the logistics processes.• Analyze and provide information on the Control, Movements and Level of Inventories in the Warehouse.• Execute Inventory Movements to ensure the correct reconciliation of warehouse transfer orders, Production Orders and Sales Orders.• Provide support in massive data loads (master and transactional data), at the request and request of users.
The 2nd shift Operations Supervisor is critical to achieving sequence pure to the site through the combining of Supplier and Monterrey freight during the staging phase.
- Completes documentation required of testing procedures performed on product.- Performs complete teardown/rebuild of gearboxes including backlash adjustment, bearing and seal replacement, and general setup.- Must have the ability to lift 45 pounds occasionally, and or up to 25 pounds frequently. - Must be familiar with typical tools used in mechanical field and demonstrate safe/proper use.- Proficient using Microsoft Windows® operating system.- Responsible for the effective implementation of the quality system as documented; reviewing and being knowledgeable of documentation in job related processes.
Dematic Corp is now hiring for a Financial Analyst to support the North America Software Engineering organization. This role participates in analyzing financial results to determine accuracy and completeness of information. Supports in the preparation of various financial reports, compiles and reviews financial plans and budgets. Performs financial analysis at complex levels including rate of return, depreciation, working capital, investments, and financial and expense performance comparisons. Participates in ensuring conformance to FASB requirements and GAAP. Participate in commercial/contract activities, pricing, margin calculations, etc. Key Responsibilities:- Prepare monthly cost center forecasts for Software Engineering specific cost centers globally.- Review actual to forecast and YTD actual to budget results on Software Engineering cost centers explaining variances to responsible managers and Software Engineering Senior Management.- Liaise with regional FP&A team on monthly reporting both from P&L creation to explaining variances with commentary as required.- Serve as main financial contact for Software Engineering, providing guidance as needed on various topics.
Dematic Corp. has an immediate need for an Installation Communications Specialist. This position will require 25% travel to Installation sites. Reporting to Communications and Marketing with input from the Installation Leadership Team, the incumbent will be responsible for effectively communicating with all Installation staff, using various mediums and approaches to ensure 100% coverage. Must have the ability to write and construct meaningful and interesting communications on a number of topics. This person must be able to establish a set of regular weekly and monthly messages and also be able to quickly respond and deliver urgent messages as required. Key Responsibilities: - Establish a cadence of regular communiques to the Installation team- Establish and maintain lists and addresses for distribution of communiques- Support Directors and VP with preparation and content of townhall meetings, messages, and the medium/ delivery.- Establish and maintain a database of important staff information (birthdays [day and month only], significant anniversaries, new additions [staff and family], and significant events.- Ability to deliver all messages in both English and Spanish – ensure prompt ability to translate messages into Spanish.- Look for new effective mediums to ensure all staff are engaged
Responsibilities:- Manage and execute a global “Train-the-Trainer” concept to enable KION’s Operating Units Sales & Service as well as the Product Management teams showing strong intercultural leadership and willingness to do international travel (30%)- Ensure a fast and efficient knowledge transfer of new products/solutions, functionalities and features towards OU Sales and Product Management- Lead team of training specialists that facilitate customer implementation and adoption of all systems and services- Own and manage at least 1- 2 moderate to complex partner training product development projects every year, from ideation to launch- Manage development and maintenance of all training curriculum(s) and supporting tools and documents- Support the entire product life cycle from product planning to tactical activities- Think strategically with a product portfolio mindset and prioritize highest impact training intake requests that serve the needs of the partner ecosystem.- Cross-site leadership of project teams as part of the KION Mobile Automation Portfolio Strategy- Ensuring timely and accurate reporting of department performance and project performance including co-design of the respective project specifications- Be active at customer and Operating Unit events to build a strong understanding of the customer’s needs and build strong relationships
Key Responsibilities:- Work with installation managers and subject matter experts to determine training needs- Communicate priorities to trainers as assigned by installation management- Prepare templates and basic formats for the various training programs being administered - Lead effort of all trainers to ensure alignment and eliminate the potential for duplicated efforts- Support the effort to create training in various media forms- Ensure tech writers select appropriate medium for message or audience, such as manuals or online videos- Visit North American project sites to deliver hands-on training when required- Maintain employee records to prove training via a Dematic resource database- Work with quality to determine where training needs may exist that are not covered with existing training programs- Facilitate the design, and continuous improvement of existing training programs- Manage training budget effectively when applicable- Create and maintain a positive and professional learning environment
Dematic is hiring for a talented Program Manager to focus large complex material handling projects. Complex projects may contain or consist of complex PLC controls software, complex WMS and WCS software, high speed carton and package conveyance and sort subsystems, pallet handling systems etc. This role would be based in Grand Rapids, MI, Atlanta, GA, or Seattle, WA. Application Knowledge:- Substantial and extensive experience with planning, management and execution of highly complex material handling systems- Understanding of the dynamic handling characteristics, constraints and risks associated with the wide range of materials handled within a complex material handling system.- Knowledge of the constraints and methods for defining and demonstrating equipment, subsystem, and system performance criteria.- Understanding and knowledge of various controls architectures, related controls levels, and the functionality of controls domains, inclusive of WMS and WCS integration.- Knowledge and understanding of the responsibilities and impacts of project execution when interfacing with General Contractors, Construction Managers or owners. Planning, Monitoring and Controlling- Knowledge and ability to identify and develop the proper team skills required for the successful implementation of the various products and subsystems employed in complex systems inclusive of mechanical, controls, software, installation.- Ability to develop detailed project schedules inclusive of all in-scope engineering, installation, and integration schedule activities as well as explicit and implicate out-of-scope milestones by others (i.e. owners and general contractors) impacting project execution, using MS Project ePM- Development and execute equipment, subsystem, and system commissioning and integration test plans.- Ability to develop, define, and execute acceptance test plans inclusive of physical, functional, rate, and availability testing.- Knowledge of 3rd party procurement including development of RFPs/RFQs, bid review and assessment, and contract award in cooperation with purchasing resources.- Experience with and execution of general processes associated with change control, approvals, and information exchange involving several stake holders, both internal and external, in particular with a large number of subcontractors.- Ability to coordinate the execution of activities by internal resources as well as owner/general contractor resources and recognize early and proactively issues that require corrective action and impact on timely execution.- Ability to cause team and organizational action to mitigate scope, schedule, and cost concerns both internally and with customers.- Experience with the coordination of on-site activities involving many (sub)contractors vying for the same space and time windows.Job Family Responsibilities:- Leads project/program managers in full scope of responsibilities for the most complex or strategic projects or programs.- Designs and develops strategic project/program opportunities.- Leads project/program management role (definition of schedule, budget, risk, change, opportunity and resource allocation management) for most complex projects or programs.- Provides functional or business process leadership on most complex projects or programs.- Leads the design of continuous improvement opportunities.- May cultivate client relationships and sales opportunities.- Facilitates the execution of project/program solution plan for complex projects or programs.- Responsible for delivery of complex project/program plans.- Acts as a functional or business process resource on projects or programs.- Facilitates execution of continuous improvement plan.- May perform active role in maintaining client relationships and sales opportunities.Key Responsibilities: Successfully defines work flows, jobs, and reporting relationships to obtain optimum effectiveness. Impact of decisions on business operations can have a moderate to high level of impact. May develop departmental budgets and business plans for functional area. May evaluate and recommend changes in methods or procedures in own area of responsibility. Identifies resource needs and may develop justification. Troubleshoots and resolves complex problems within multi-departments and/or cross-functional areas. Determines organizational structures and supervisory relationship. Responsible for overall success of function or project within multi-departments and/or cross-functional areas.
Within Dematic this role is part of the Lifecycle Services team that combines digital technologies and our portfolio of mechanical, controls and software solutions with our expansive domain knowledge to help our customers improve their safety, lower their costs and be more productive through all phases of the system’s lifecycle. Are you interested in joining a fast-growing team of highly experienced professionals, focused on driving new business with an industry-leading solution? Are you motivated with a background in manufacturing, logistics, automation, or engineering industries? We would love to have you join our fast-paced, rapidly growing company to sell complex logistics solutions to some of the largest retailers, e-commerce and manufacturers across the US. The RoleDematic Corp. has an immediate need for an experienced Sr. Account Manager in our Western territory to support the continual growth of Dematic’s North American Lifecycle Service business. The Sr. Account Manager is the face of Dematic with the customer and represents Dematic by communicating the solutions that Dematic brings to the marketplace. This role gathers initial customer needs and collaborates with Dematic engineering and solution development teams to provide the best solution to the customer. The ideal candidate is innovative, collaborative, and a motivated self-starter that will be able to engage with all levels of our customers organization from shop floor to C-suite executives to prospect, negotiate, and close complex solution sales. The role requires a high-energy expert who can pursue new business opportunities with confidence, excellent negotiation, problem solving, and interpersonal skills. Individuals should have the ability to build a robust pipeline and help customers identify their business needs and work to coordinate the best solution. Essential Role and Responsibilities- Engages with assigned accounts from our installed base in order to develop a complete understanding of the customers' needs as well as their organizational structure and key buying criteria- Develops and implements account plans and pursues long-term, customer valued relationships based on an account strategy that drives revenue growth, account profitability, retention and customer satisfaction/loyalty.- Finds opportunities based on the account plan to improve customer’s safety, productivity and performance, develops solutions with our internal teams, performs customer presentations articulating the value proposition of product/solution/service offerings.- Negotiates and closes sales with the customer- Manages issues and maintains the account relationship on an on-going basis- Maintains an up to date pipeline of business within our CRM platform to exceed sales quotas- Provides management with suggestions for improving volume, market share, and price levels.
Due to continued growth in our organization, Dematic Corporation is hiring a Mechanical Installation Manager in Grand Rapids, MI. We are looking for an experienced individual to plan and supervise a wide range of Mechanical projects from start to finish. You will partner with your regional colleagues to organize and oversee construction procedures and ensure they are completed. The ideal candidate will have an analytical mindset and great organizational skills. The goal will be to ensure all projects are delivered on time according to requirements, without exceeding budget. Responsibilities:- Advise regional foreman & supervisors of installation quality of Overhead System technologies.- Perform routine work within technical area. Reading and interpreting prints, identify problems as they occur and suggests appropriate resolutions.- Responsible for interfacing with Project Management, Installation Management, Engineering and customer (at appropriate level) on project issues. - Attend weekly project review meetings, track labor burndown & financials bi-weekly- Be present onsite to help with commissioning if needed and enforce safety and quality standards & remote support when offsite- Assist with ordering all consumables, equipment rentals and other resources required for project execution.- Attend post project meetings to recommend design or concept changes if problems arose during the installation process.- Forecasting monthly installation costs and updating tool(s).- Promote job site safety and a clean and productive work environment- Team attitude; cooperate with others with exceptional interpersonal communication skills
Dematic Corp. has an immediate need for a Maintenance Technician 3 located in Griffin GA. This position will function as one of the Technicians at our customer site for a long term maintenance contract. Technician should have the following minimum qualifications and responsibilities: - Electromechanical skills, troubleshooting skills with electrical control components.- Three to five years maintenance experience with electromechanical equipment experience is preferred. - Key responsibilities shall include but not be limited to: 1. Practice safe work habits and abide by the safety rules in accordance with the safety policies set forth by our client. 2. Provide electromechanical corrective repairs and preventative maintenance. 3. Log all service work performed, downtime during repair, and account for equipment service requests. 4. Work in cooperation as a team with the 3PL warehouse operators. 5. Must be able to lift up to 50 lbs., walk long distances and stand for long periods of time.Job Family Responsibilities:Assist with the complex maintenance tasks, equipment trial runs, investigative tests, repairs and overhauls. Performs product and service training to customers. Performs complex maintenance on tools, test equipment, etc. Completes documents of all inspections, maintenance and repair work, and failures; reviews maintenance logs and work orders of other techs. Assits with the resolution of complex equipment/system failures & faults and interfaces with customer personnel to provide quality service and feedback on problem evaluation and resolution. Performs assessment of complex product/equipment performance based on field support data and recommends modifications or improvements. - Key Responsibilities:Performs complex and technically demanding work within technical area of expertise. Effectively identifies problems as they occur and takes appropriate steps to solve them in situations where the problem is more difficult and complex.
THE ROLECollaboratively develop optimized complex material handling automation solutions. Leads the application of DEMATIC and partner solutions as the technology expert in the design of transportation, storage and workstation systems for pallets, cases, totes and units, including software, hardware and controls systems. Designs are developed and communicated with material flow diagrams and 3D design tools. The Solution Concept Developer will work in Dematic Corporation’s Solution Development department and report to the Solution Consulting Manager, Solution Development North America. WHAT YOU WILL DODevelop World Class Automated Material Handling Solutions- Review requirements inputs from and closely collaborate with Solution Consultants in the solution design - Creation of Material Flow(s) for solutions and validate equipment rates - Lead and create 3D models and proposal drawings - Apply standard subsystems and modules to solutions where appropriate Develop Optimized Cost Estimates- Develop Rough Order of Magnitude (ROM) costing - Obtain ROM costing approvals - Apply value engineering principals to optimize the effectiveness of the system where possible Technology Expertise- Research and identify DEMATIC and partner technologies which drive client’s success- Become expert in Dematic standard sub-systems and modules - Provide expert advice to all Solution Development Team in application of DEMATIC technology - Drive problem-solving efforts for project and process performance using LEAN principles Collaborate and Communicate Technical Solutions- Understand client requirements - Communicate technological differentiators to clients and support presentations - Conduct iterative concept reviews - Collaborate with key project & solution team stakeholders by hosting and supporting concept, technical and cost reviews - Ensure the accurate representation of the solution in the proposal documents- Support internal technical and cost reviews
Dematic Corp. has an immediate need for multiple full time Site Quality Technicians. This position is 100% travel. This is an exciting opportunity to drive quality of complex projects in a fast pace environment. The Site Quality Technician will ensure that project quality requirements are met by performing receiving inspection. This includes communicating findings to management, developing and supporting Corrective Action Requests (CARs), and managing non-conforming material and the quarantine area. This role will partner and collaborate with Mechanical and Electrical Installation, Pre-Commissioning to train, mentor, and coach the installation teams how to correctly install Dematic product. The Site Quality Technician is responsible for the following: - Perform receiving inspection of incoming assemblies, materials, etc.- Report finding to mfg, resale, etc- Develop CAR- Manage non-conforming product/material and quarantine area - Develop standard workmanship Quality manual- Partner with Mechanical Pre-commissioning (MPC) to support Installation Quality initiative, and participate in verification of corrected Action Item List (AIL) items (MPC currently spot checks corrected items)- Collaborate closely with Mechanical Installation (MI), Electrical Installation (EI), and the Quality department to drive ppm’s down and address issues related to products, processes, documentation.- Partner with on-site installation leadership MI and EI supervisors and provide support for training, mentoring, and coaching the installation teams how to correctly install Dematic product.
Job Family Responsibilities:Reports to the Installation Department and participates in the Pre-commissioning and Commissioning activities with the goal of providing Controls Engineering with a system tested and ready for more comprehensive controls functional commissioning and integration.Key Responsibilities:- Work closely with electrical installers and Controls Engineers to implement and validate simple to highly complex material handling systems at customer sites located throughout North America. Load emulated PLC programs and complete static functional testing according to received Description of Operation and drawing documentation for custom material handling systems.- Complete material handling system I/O and device level checkout and validation. Troubleshoot and correct component problems ( PLC, field devices, network repeaters, etc.) as required.- Testing, validate and troubleshoot various communications and controls networks such as Ethernet IP, Device Net, Control Net, Profi-bus, AS-I, and CAN.- Turnover validated subsystems to controls engineering group, with appropriate validation checklists.- Provide daily and weekly progress reports of accomplished tasks and exceptions.
Dematic Corporation is now hiring for a Regional Field Service Technician. Under the direction of the Field Service Manager, this position provides service and repair as well as service and maintenance training for installed Dematic systems and equipment. As the Dematic representative in the Customer's facility, this position has a heavy responsibility for maintaining customer goodwill toward Dematic. Primary objective is to ensure that Dematic systems have the greatest availability possible for Customer use and to ensure that Customers are satisfied with their Dematic system and equipment. This role can be based anywhere throughout North America, preferably by nearby airport for travel. Qualifications:- Trade school graduate or two year Associates degree in a mechanical, electrical, or mechanical technician program. Bachelors degree in Engineering preferred.- Two years (minimum) experience in troubleshooting electromechanical and/or mechanical equipment. Successful candidate must have some working experience with material handling equipment. Service experience with- AGVS, AS/RS, or conveyors is highly prized.- Must be willing to travel on short notice and spend more than 80% of the time traveling. May be continuously away from home for as long as a month (offer travel expenses).- Must be willing to be availible during off hours and travel accordingly.- Willingness to work weekends, holidays and off shifts.- Must be able to act calmly in stressful situations.- Must be able to write concise, clear, and complete trip reports in the time frame required according to Dematic procedures.- Must have knowledge in the use of personal computers for word processing, data base functions and communications. Understanding personal computer hardware setup and software configuration required.- Working experience with troubleshooting PLC's is required.Job Family Responsibilities: Participates in semi-complex equipment trial runs, investigative tests, repairs and overhauls. Participates in training customers on semi-complex products and services. Performs semi-complex maintenance on tools, test equipment, etc., and maintains documents of all inspections, maintenance and repair work, and failures. Participates in responding to semi-complex service calls. Participates in the assessment of semi-complex product/equipment performance based on field support data and recommends modifications or improvements. Key Responsibilities:Performs semi-complex work within technical or paraprofessional area. Effectively identifies problems as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex. Refers complex, unusual problems to others.
Dematic is looking for a Software Project Manager to join our growing Engineering team. You be part of a team supporting activities that build intelligent Distribution Center Order Fulfillment Software Solutions.CoreJob Responsibilities:- Responsible for the delivery, quality and budget of software execution projects.- Responsible for publishing, communicating, and maintaining a project plan/schedule.- Responsible for managing scope and change control.- Responsible for generating and coordinating customer deliverables.- Proactively seek ways to identify and mitigate project risks.- Responsibility for managing all aspects of the customer relationship,- Provide buffer to the technical side of team to keep focus on the deliverables.- Ensure standard work and execution framework being followed (DI1000/ISO).- Receive and understand the solutions development concept and simulation.- Coordinate in-house and on-site project activities with other disciplines.
The Global Product Information team of Technical Writers and Instructional Designers is responsible for creating and publishing documentation and training deliverables for Dematic standard solutions and subsystems. As an Instructional Designer for standard solutions and subsystems, you will design world-class online or in-person training deliverables, build best-in-class certification programs, and establish learning pathways that promote professional development and technical expertise for internal and external audiences across the globe. You will work with subject matter experts to identify your target audiences training needs and apply tested instructional design theories, practice, and methods that facilitate learners in acquiring knowledge, skills, and competencies in an effective and appealing manner.- Create engaging learning activities and compelling course content that enhances retention and transfer- Work with subject matter experts and identify target audience’s training needs- State instructional end goals and create content that matches them- Provide exercises and activities that enhance the learning process- Create supporting material/media (audio, video, simulations, role plays, games etc)- Decide on the criteria used to judge learner’s performance and develop assessment instruments