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Dematic Corp. has a need for a Controls Engineer in our Customer Service group. The successful candidates will have experience working in the material handling industry. Candidates must have the below qualifications:- Experience with Allen Bradley Logix PLC controls platforms a necessity.- Experience with controls hardware design a necessity.- Siemens and Modicon PLC experience a plus.- Design work is to be expected. The ability to work proficiently within the ACADE 2008 environment will be beneficial when being considered as a candidate.- Willingness to work weekends, overtime and to travel is a must. 10% ~ 30% travel is to be expected.- Minimum of 5-8 years of successful experience in related field.- Experience providing Customer Service Support- Strong verbal communication skills over the phone- Troubleshooting experience- Comfortable working independently - Database Administration skills preferred Job Family Responsibilities: Participates in the design of semi-complex systems that integrate hardware and software. Provides support in semi-complex material specification, schematic preparation and appropriate follow-up. Participates in recommending ideas related to productivity improvement, cost reduction and improvement in customer satisfaction. Key Responsibilities: Performs important areas of standard professional level work that typically requires processing and interpreting, more complex, less clearly-defined issues. Refers semi-complex, unusual problems to others. Identifies and resolves readily identifiable, clearly-defined problems.
ID
2020-12236
Job Locations
US-MI-Grand Rapids | US-GA-Atlanta | US-WI-New Berlin | US-UT-Salt Lake City | US-TX-Austin
Category
Engineering
Posted Date
1 week ago(5/20/2020 1:51 PM)
Position Summary:Dematic has an immediate need for a Proposal Specialist to be based in one of the many U.S. offices located in the following states (Michigan, Wisconsin, Texas or Georgia). This role is responsible to write and coordinate our technical/contractual sales proposal documents for our Business Solutions team. Essential Role and Responsibilities: - Produce formal and effective proposals as part of the Business Solutions team.- Coordinate, write and edit proposal content for adherence to technical, contractual and quality standards.- Integrate opportunity specific details from various business team authors into the proposal.- Ability to understand complex, technical information and communicate it in practical language.- Flexibility when managing schedules, tasks, and requirements. - Ability to follow procedures and apply standards, styles, and templates to ensure common documentation look and feel.- Work proactively in the continuous improvement of company proposal templates and proposal processes.- Function as a subject matter expert regarding technical and contractual proposal content and languageJob Family Responsibilities: - Participates in all aspects of sales proposals for products and service deliverables to determine proposal accuracy and quality.- Replies to sales inquiries and proposal requests in a timely manner.- Participates on business teams in development of sales offers that target achievement of company goals.- Assists sales staff in submission of company proposal documents.
ID
2020-12233
Job Locations
US-MI-Grand Rapids | US-GA-Atlanta | US-WI-New Berlin | US-TX-Austin
Category
Customer Service/Support
Posted Date
1 week ago(5/19/2020 3:29 PM)
Dematic Corp. is looking for a Simulation Engineer. The preferred location is in our Atlanta, GA office. Other office locations available are Milwaukee, WI; Salt Lake City, UT; Grand Rapids, MI; and Austin, TX. The successful candidate will have 5 or more years’ experience developing simulation models and working on simulation projects; have a broad knowledge of manufacturing and material handling systems; will understand automated material handling systems, warehouse control systems, mechanical controls systems and distribution center operations; and have a formal academic training in Simulation Modeling and Analysis. Knowledge of AutoMod, FlexSim or Demo3D is desirable, experience with other simulation software is necessary. Essential Role and Responsibilities- Works on simulation model development on medium to large-sized simulation projects.- Works with others on project timelines and resources to successfully implement complex projects.- Conducts periodic status checks with customer and team to assess progress against plan. Helps perform re-forecasts of project variables as necessary throughout the project.- May perform pre-sales support activities as needed.- Designs and develops accurate and valid computer-based models of manufacturing and/or material handling systems made up of package conveyor, pallet conveyor, automatic guided vehicles, and automated storage and retrieval systems.- Constructs simulation models that conform to approved modeling standards.- Completes projects on time and within budget.- Performs data collection and preparation of model specifications.- Analyzes and interprets simulation results.- Helps to oversee projects for quality, schedule, and budget adherence.- Uses sound business judgment and discretion when working with customers and their information.- Helps to develop customer presentations.- Clearly communicates complex principles, ideas, and concepts.- Skillfully uses verbal communication to build customer confidence and understanding.- Attends industry conferences, seminars, etc., and reads trade journals to stay current of current/future operating strategies and technologies as they relate to Dematic’s business.
ID
2020-12131
Job Locations
US-GA-Peachtree Corners | US-GA-Atlanta | US-WI-New Berlin | US-Any Location | US-UT-Salt Lake City | US-TX-Austin | US-MI-Grand Rapids | US-MI-Southfield
Category
Engineering
Posted Date
1 month ago(4/27/2020 4:48 PM)
Dematic has an immediate need for a Technical Training Specialist at out Grand Rapids, MI headquarters. The successful candidate must be willing to travel 70% of the time to customer job sites. Familiarity with software and controls deployment in a manufacturing/warehouse environment is required. He/she will develop and deliver training programs to customers at customer sites and to internal staff using a combination of in person and electronic delivery methods • 5 years experience designing and delivering maintenance training for customized products and systems• Exceptionally strong communication and training skills and strong process/detail orientation skill• Degree or extensive experience in technical training or engineering discipline and electrical/controls/software products, as well as familiarity with mechanical disciplines• Experience with PLCs and exposure to PLC programming• In-depth experience strongly preferred with: PLCs, machine diagnostics and repair, and automation• Passion for helping others learn• Ability to understand and communicate how Dematic’s custom solutions integrate into the operation of a material handling system.• Experience and proven ability to design and develop technical training materials helpful but not required• Demonstrated ability to read and interpret industrial mechanical and controls drawing sets and design requirements• Must be a quick learner who can adapt and adjust quickly to changing or unexpected training configurations at customer training sites.
ID
2020-11733
Job Locations
US-GA-Atlanta | US-MI-Grand Rapids | US-UT-Salt Lake City | US-WI-New Berlin | US-TX-Austin
Category
Engineering
Posted Date
3 months ago(3/11/2020 3:28 PM)
Dematic has an immediate need for a Technical Training Specialist at out Grand Rapids, MI headquarters. The successful candidate must be willing to travel 70% of the time to customer job sites. Familiarity with software and controls deployment in a manufacturing/warehouse environment is required. He/she will develop and deliver training programs to customers at customer sites and to internal staff using a combination of in person and electronic delivery methods • 5 years experience designing and delivering maintenance training for customized products and systems• Exceptionally strong communication and training skills and strong process/detail orientation skill• Degree or extensive experience in technical training or engineering discipline and electrical/controls/software products, as well as familiarity with mechanical disciplines• Experience with PLCs and exposure to PLC programming• In-depth experience strongly preferred with: PLCs, machine diagnostics and repair, and automation• Passion for helping others learn• Ability to understand and communicate how Dematic’s custom solutions integrate into the operation of a material handling system.• Experience and proven ability to design and develop technical training materials helpful but not required• Demonstrated ability to read and interpret industrial mechanical and controls drawing sets and design requirements• Must be a quick learner who can adapt and adjust quickly to changing or unexpected training configurations at customer training sites.
ID
2020-11732
Job Locations
US-WI-New Berlin | US-GA-Atlanta | US-UT-Salt Lake City | US-MI-Grand Rapids | US-TX-Austin
Category
Engineering
Posted Date
3 months ago(3/11/2020 3:25 PM)
Dematic has an immediate need for a Technical Training Specialist at out Grand Rapids, MI headquarters. The successful candidate must be willing to travel 70% of the time to customer job sites. Familiarity with software and controls deployment in a manufacturing/warehouse environment is required. He/she will develop and deliver training programs to customers at customer sites and to internal staff using a combination of in person and electronic delivery methods • 5 years experience designing and delivering maintenance training for customized products and systems• Exceptionally strong communication and training skills and strong process/detail orientation skill• Degree or extensive experience in technical training or engineering discipline and electrical/controls/software products, as well as familiarity with mechanical disciplines• Experience with PLCs and exposure to PLC programming• In-depth experience strongly preferred with: PLCs, machine diagnostics and repair, and automation• Passion for helping others learn• Ability to understand and communicate how Dematic’s custom solutions integrate into the operation of a material handling system.• Experience and proven ability to design and develop technical training materials helpful but not required• Demonstrated ability to read and interpret industrial mechanical and controls drawing sets and design requirements• Must be a quick learner who can adapt and adjust quickly to changing or unexpected training configurations at customer training sites.
ID
2020-11653
Job Locations
US-MI-Grand Rapids | US-GA-Atlanta | US-UT-Salt Lake City | US-WI-New Berlin | US-TX-Austin
Category
Engineering
Posted Date
3 months ago(3/5/2020 9:36 AM)
Dematic Corp. is looking for a Simulation Engineer. The preferred location is in our Atlanta, GA office. Other office locations available are Milwaukee, WI; Salt Lake City, UT; Grand Rapids, MI; and Austin, TX. The successful candidate will have 5 or more years’ experience developing simulation models and working on simulation projects; have a broad knowledge of manufacturing and material handling systems; will understand automated material handling systems, warehouse control systems, mechanical controls systems and distribution center operations; and have a formal academic training in Simulation Modeling and Analysis. Knowledge of AutoMod, FlexSim or Demo3D is desirable, experience with other simulation software is necessary. Essential Role and Responsibilities- Works on simulation model development on medium to large-sized simulation projects.- Works with others on project timelines and resources to successfully implement complex projects.- Conducts periodic status checks with customer and team to assess progress against plan. Helps perform re-forecasts of project variables as necessary throughout the project.- May perform pre-sales support activities as needed.- Designs and develops accurate and valid computer-based models of manufacturing and/or material handling systems made up of package conveyor, pallet conveyor, automatic guided vehicles, and automated storage and retrieval systems.- Constructs simulation models that conform to approved modeling standards.- Completes projects on time and within budget.- Performs data collection and preparation of model specifications.- Analyzes and interprets simulation results.- Helps to oversee projects for quality, schedule, and budget adherence.- Uses sound business judgment and discretion when working with customers and their information.- Helps to develop customer presentations.- Clearly communicates complex principles, ideas, and concepts.- Skillfully uses verbal communication to build customer confidence and understanding.- Attends industry conferences, seminars, etc., and reads trade journals to stay current of current/future operating strategies and technologies as they relate to Dematic’s business.
ID
2020-11597
Job Locations
US-MI-Grand Rapids | US-GA-Atlanta | US-WI-New Berlin | US-Any Location | US-TX-Austin
Category
Engineering
Posted Date
3 months ago(3/4/2020 4:24 PM)
Dematic Corp. has a need for a Controls Engineer in our Customer Service group. The successful candidates will have experience working in the material handling industry. Candidates must have the below qualifications:- Experience with Allen Bradley Logix PLC controls platforms a necessity.- Experience with controls hardware design a necessity.- Siemens and Modicon PLC experience a plus.- Design work is to be expected. The ability to work proficiently within the ACADE 2008 environment will be beneficial when being considered as a candidate.- Willingness to work weekends, overtime and to travel is a must. 10% ~ 30% travel is to be expected.- Minimum of 5-8 years of successful experience in related field.- Experience providing Customer Service Support- Strong verbal communication skills over the phone- Troubleshooting experience- Comfortable working independently - Database Administration skills preferred Job Family Responsibilities: Participates in the design of semi-complex systems that integrate hardware and software. Provides support in semi-complex material specification, schematic preparation and appropriate follow-up. Participates in recommending ideas related to productivity improvement, cost reduction and improvement in customer satisfaction. Key Responsibilities: Performs important areas of standard professional level work that typically requires processing and interpreting, more complex, less clearly-defined issues. Refers semi-complex, unusual problems to others. Identifies and resolves readily identifiable, clearly-defined problems.
ID
2020-11561
Job Locations
US-MI-Grand Rapids | US-GA-Atlanta | US-WI-New Berlin | US-UT-Salt Lake City | US-TX-Austin
Category
Engineering
Posted Date
3 months ago(3/2/2020 8:16 AM)
The Aftermarket Software Lifecycle Manager owns aftermarket strategy for North America’s legacy logistics automation software platforms and customer install base and serves as the external and internal evangelist for the aftermarket software aftermarket strategy. Focused on developing and driving the software aftermarket strategy into a set of clear and actionable requirements; will ensure success of software product updates and upgrades for the existing customer base and maintain a presence and relationships with account managers and internal partners through virtual and regional meetings. The Aftermarket Software Product Lifecycle Manager will:- Drive and promote legacy software sustaining and sunsetting strategy- Build relationships with sales, engineering, and Dematic aftermarket organizations- Ensure success of aftermarket activities by monitoring results and gathering feedback- Coordinate with Software Product Managers and software delivery leadership, support the vision and roadmap of Dematic iQ to address aftermarket and migration opportunities- Travel in North America to meet with customers and internal partners to build relationships, facilitate use of software offerings, gather requirements for product advancement and understand pain points
ID
2020-11521
Job Locations
US-MI-Grand Rapids | US-NY-Rochester | US-GA-Atlanta | US-WI-New Berlin | US-TX-Austin | US-TX-Dallas
Category
Engineering
Posted Date
3 months ago(3/2/2020 3:19 PM)
Do you want to work with Leaders in Software to drive human resource related needs?  Have you served as a Human Resource Generalist or partner driving efficiency, strategies, and services for a large function?  This Human Resource partner role will service up to 800 employees. This will be a key role business partner role reporting to the Senior Human Resources Manager.   The Dematic Global Human Resources Team is looking for an entry-level HR Generalist to join our winning team.  This is an exciting opportunity to get real HR experience in a growing organization, helping support our Austin office as well as various global functions including Global Products and Solutions and Software Development. As an HR Generalist, you will provide support to the local Austin team as well as leaders and other stakeholders across the organization.  You will even have the opportunity to use creative problem-solving skills to drive process that is needed to fuel the strategy and growth of the business through its people. Dematic’s Human Resource Generalist role will include, but is not limited to:- Maintains the integrity of data in the HRIS system by tracking and inputting employment changes such as new hires, transfers, job classifications, salary, terminations, etc.- Updates all excel spreadsheets trackers relative to processes, standard work, and lean management.- Drives communications relative to our OCTR, Performance Management Process, Compensation Planning, Engagement, and otherwise as needed.- Assists with basic recruiting and/or recruiting coordination based on need/volume. This includes conducting templated phone screens for overflow interviews, drafting job offers, completing background check processes, and completing new hire orientations as needed for work site.- Completes special projects as assigned.- Responsible for driving reporting for supported functions as needed for the HRBPs and HRMs.- Maintains confidentiality related to every aspect of the work conducted in the human resources department and Dematic.- Is flexible to changes in duties, priorities, methods and environments.- Tactical support for planning and strategy for key business groups in the areas of recruitment, talent management and organizational development.- Use metric and data to enable HR Leaders by identifying trends and recommend solutions to improve performance, retention, and employee engagement.- Must demonstrate a continuous improvement mindset and suggest ideas for improvement.- Plan, organize and coordinate various projects, programs and committees related to employee relations and internal communications for the Austin, TX team.- Support HR and Austin leadership in action planning related to employee engagement.- Champion initiatives that support the success of the organization’s growth and reinforce a collaborative, aligned, and engaged culture.
ID
2020-11435
Job Locations
US-TX-Austin
Category
Human Resources
Posted Date
3 months ago(3/3/2020 7:58 AM)
Dematic Corp. is looking for a Solution Consultant in any of our Dematic locations across North America. The successful candidate will have 8 or more years’ experience working in supply chain, material handling, or an optimization related field. In this role, the Solution Consultant will:- Analyze the customer’s business information and convert into design criteria. - Generate logistics/material handling ideas with potential merit to solve the customer’s business challenges.- Validate that the logistics/material handling ideas have merit through financial analysis and recommend a solution to the customer.- Present the solution to the decision makers and close the sale.  Essential Role and ResponsibilitiesThe Solution Consultant will engage with Dematic customers to analyze their business needs into innovative solutions. - Works on multiple projects, some with assistance from others but often conduct small to mid-sized projects without assistance.- Performs analysis of customers' business information and develops solutions to meet or exceed customers' requirements.- Conducts or oversees the development of proposal documents.- Estimates time frames, quality and quantity of resources required to successfully develop very complex solutions; develops project plans incorporating all project variables.- Conducts periodic status checks with customer and team to assess progress against plan.- Prepares weekly status reports on all project activities.- May support pre-sales activities as needed.- Collects data that accurately represents customer requirements (design criteria, flow charts, etc.).- Accurately, clearly and concisely displays design requirements.- Determines methodology for collecting, analyzing and summarizing data critical to design.- Uses written descriptions, spreadsheets, charts, and material flow diagrams skillfully.- Stay abreast of current / future operating strategies and technologies by attending industry conferences, seminars, etc.- Thorough understanding of material handling technology, including software.- Develops a wide range of concepts that meet or exceed the design criteria. Concepts may range from manual to fully automated solutions.- To facilitate concept understanding, uses drawings and sketches skillfully.- Evaluates concepts and recommends the best solution. Skilled in using evaluation techniques ranging from simple "pro and con" comparisons to sophisticated Return on Investment (ROI) calculations.- Produces a Design Report that professionally summarizes the project.- Thoroughly understands the practices, methodologies and requirements of the Supply Chain Solution Department and serves as advisor to all group members.- May be exposed to next level of duties and responsibilities (mentoring and training).
ID
2020-11310
Job Locations
US-MI-Grand Rapids | US-Any Location | US-TX-Austin | US-UT-Salt Lake City | US-GA-Peachtree Corners | US-WI-New Berlin
Category
Solution Development
Posted Date
4 months ago(2/10/2020 10:56 AM)
Dematic is looking for a Solution Concept Developer in our Seattle, WA, Atlanta, GA, Austin, TX, Milwaukee, WI, Grand Rapids, MI, or Salt Lake City office. The successful candidate will have 5+ years’ experience working in supply chain, industrial engineering, or an optimization related field.  Essential Role and ResponsibilitiesThe successful candidate will have 5 or more years’ experience working with the application of material handling equipment including mechanical design, machine control, warehouse control software, workstation design and operational considerations. In this role, the Solution Concept Specialist will define solution requirements, direct the development of solution design drawings and prepare material flow diagrams leading to the proposal of best-in-class solutions for Dematic customers. A wide range of experience is required to enable the Solution Concept Specialist to determine the optimal solutions. Hands on experience, creative problem solving, above average listening skills, requirements analysis and material flow concepts are all essential skill sets.- Capable of recognizing and understanding when to apply standard subsystems and modules- Review inputs from Solution Consultants- Create Material Flow(s) for solutions- Create or lead creation of Maestro proposal drawings- Able to apply value engineering principals to optimize the effectiveness of the system where possible- Conduct iterative concept reviews on low automation solutions- Collaborate with key project & solution team stakeholders by hosting design & technical reviews- Support customer presentations as required- Ensure the accurate representation of the solution in the proposal documents to sales.- Supports Proposal Development- Obtain approvals, as required, for final costing- Drives LEAN problem solving efforts for project and process performance- May be exposed to next level of duties and responsibilities.- Lead Technical and Cost Reviews- Conduct iterative concept reviews on low to mid automation solution
ID
2020-11281
Job Locations
US-WA-Seattle | US-WI-New Berlin | US-Any Location | US-TX-Austin | US-UT-Salt Lake City | US-GA-Atlanta | US-MI-Grand Rapids
Category
Solution Development
Posted Date
4 months ago(2/12/2020 9:49 AM)
- Work on multiple projects simultaneously- Diagnose customer issues on new and existing projects- Assist in the develop of solutions to upgrade existing systems- Communicate with customers on project requirements and solutions- Provide engineering support as required- Resolve incompatibility issues with older software on new hardware- Upgrade existing software to newer versions- Complete assigned training courses as required. - Work independently on project assignments- Provide technical assistance to support staff and other employees. - Represents the organization as an internal contact and possibly a key external contact.- Travel 25 to 40 percent travel can be expected to support projects, including occasional weekends and holidays
ID
2019-10694
Job Locations
US-NY-Rochester | US-MI-Grand Rapids | US-WI-New Berlin | US-TX-Austin
Category
Engineering
Posted Date
5 months ago(1/7/2020 3:52 PM)
Dematic Corp. is looking for a Software Solution Engineer/Consultant 1 in our Austin, TX or Milwaukee, WI office. Essential Role and Responsibilities This role provides pre-and/or post sales technical product advice for the development and implementation of customer solutions. Participates in the preparation and presentation of technical proposals, including product demonstrations and product prototypes. Participates in the preparation and presentation of customer needs plan to company teams to assure complete plan is feasible within cost, time, and environment constraints. Resolves semi-complex technical problems. May provide installation support and post-sales consulting. Provides follow-up support in disseminating semi-complex technical information on specific applications. - Own completion of responses to RFP, RFI, and other sales related documentation for assigned opportunities, using standard responses and liaising with technical resources as needed.- Performs analysis of customers' business requirements and develops solutions to meet or exceed customers' needs. Conducts or oversees the development of proposal documents.- Estimates time frames, quality and quantity of resources required to successfully implement very complex project; develops project plan incorporating all project variables.- Conducts periodic status checks with customer and team to assess progress against plan.- Develop pricing for each assigned opportunity, including software license, professional services, Dematic hardware, third party hardware, and any vendor contract pricing.- Define pricing terms, contract language and major proposal/project assumptions for each assigned opportunity.- Work with Business Development and Sales teams to maintain pipeline in Salesforce.com- Provide material to Marketing for white papers, blogs, and other campaigns.- Perform site visits with Sales Executives to drive understanding of how Software solution fits in the opportunity- Determines methodology for collecting, analyzing and summarizing data critical to design.- Uses written descriptions, spreadsheets, charts, and material flow diagrams skillfully.- Stay abreast of current / future operating strategies and technologies by attending industry conferences, seminars, etc.- Understands customer's operations thoroughly.- Develops a wide range of concepts that meet or exceed the Design Criteria. Concepts may range from manual to fully automated solutions.- To facilitate concept understanding, uses drawings and sketches skillfully.- Evaluates concepts and recommends the best solution. Skilled in using evaluation techniques ranging from simple "pro and con" comparisons to sophisticated Return on Investment (ROI) calculations.- Produces a Design Report that professionally summarizes the project.- Thoroughly understands the practices, methodologies and requirements of the Supply Chain Solutions Department and serves as advisor to all group members.- Work with Sales Executive to finalize Solution strategy and Operation Research Engineers to calculate ROI.- Create Sales Handoff artifacts for each owned opportunity that is closed, ensuring Professional Services team understands scope, open questions, payment terms, and next steps.
ID
2019-10448
Job Locations
US-TX-Austin
Category
Consulting
Posted Date
3 months ago(3/13/2020 2:21 PM)
Do you have a passion for software engineering and customer service support?  We are seeking an enthusiastic and highly motivated software engineer (not specifically coding, rather show genuine and high integrity for their customers and supporting them).  This role would provide remote, second level customer support.  The incumbent will work closely with customers, first level technicians in the Customer Support area, and software project and technical support engineers to resolve customer issues. The incumbent may participate in emergency situations requiring on-site support. We need someone to answer calls and create a sound problem statement by asking a lot of questions. This person will be a self-starter, and they will seek out resources. Ideal candidate will possess knowledge of multiple programming languages, operating systems, databases, and networking. Other duties may include:- Assisting project and technical engineers in integration of new systems.- Assisting technical and development personnel in application quality testing.- Working on site to install, commission, and test installation of material handling solutions.- Providing specified technical support to customers on-site, when assigned. Requirements:- Bachelor's degree in Computer Science, or equivalent experience.- Strong written and verbal communication skills.- Material Handling background is a plus, but not required- Strong problem solving skills.- Strong background in MS SQL Database – addressing performance related symptoms- Strong understanding of Windows operating systems.- The ability to troubleshoot server hardware, Ethernet networks and other peripherals such as printers.- Willingness to travel approximately 20% of the time.- Ability to participate in an on call rotation during non-business hours.- Review Sales and Estimating Functional Specifications documentation.-  Experience with Java, MySQL, Linux, Networking- Database Administration Skills- Comfortable working independentlyParticipates in complex design, maintenance, enhancement, testing, implementation, and support of software. Supports the development of software test requirements for semi-complex modules under development, may execute complex test specifications. Participates in providing estimates for semi-complex modules under development, and may estimate own work. Supports the reviewing of complex customer’s standards specification and other documentation to determine software engineering requirements. Participates in presentations of complex technical findings and developments. Provides support with the software quality process through the execution of complex module, subsystem and system test procedures.
ID
2019-10445
Job Locations
US-TX-Austin | US-MI-Grand Rapids | US-GA-Atlanta | US-UT-Salt Lake City | US-Any Location | US-WI-New Berlin
Category
Engineering
Posted Date
7 months ago(11/12/2019 10:21 AM)
Dematic Corp. has a need at our Austin, TX office for a Controls Engineer in our Customer Service group. The successful candidates will have experience working in the material handling industry. Candidates must have the below qualifications:- Experience with Allen Bradley Logix PLC controls platforms a necessity.- Experience with controls hardware design a necessity.- Siemens and Modicon PLC experience a plus.- Design work is to be expected. The ability to work proficiently within the ACADE 2008 environment will be beneficial when being considered as a candidate.- Willingness to work weekends, overtime and to travel is a must. 10% ~ 30% travel is to be expected.- Minimum of 5-8 years of successful experience in related field.- Experience providing Customer Service Support- Strong verbal communication skills over the phone- Troubleshooting experience- Comfortable working independently - Database Administration skills preferred Job Family Responsibilities: Participates in the design of semi-complex systems that integrate hardware and software. Provides support in semi-complex material specification, schematic preparation and appropriate follow-up. Participates in recommending ideas related to productivity improvement, cost reduction and improvement in customer satisfaction. Key Responsibilities: Performs important areas of standard professional level work that typically requires processing and interpreting, more complex, less clearly-defined issues. Refers semi-complex, unusual problems to others. Identifies and resolves readily identifiable, clearly-defined problems.
ID
2019-10444
Job Locations
US-TX-Austin
Category
Engineering
Posted Date
7 months ago(11/12/2019 10:00 AM)
Dematic Corp. is looking for a Software Solution Engineer/Consultant 3 in our Grand Rapids, MI office. Essential Role and Responsibilities This role provides pre-and/or post sales technical product advice for the development and implementation of customer solutions. Participates in the preparation and presentation of technical proposals, including product demonstrations and product prototypes. Participates in the preparation and presentation of customer needs plan to company teams to assure complete plan is feasible within cost, time, and environment constraints. Resolves semi-complex technical problems. May provide installation support and post-sales consulting. Provides follow-up support in disseminating semi-complex technical information on specific applications. - Own completion of responses to RFP, RFI, and other sales related documentation for assigned opportunities, using standard responses and liaising with technical resources as needed.- Performs analysis of customers' business requirements and develops solutions to meet or exceed customers' needs. Conducts or oversees the development of proposal documents.- Estimates time frames, quality and quantity of resources required to successfully implement very complex project; develops project plan incorporating all project variables.- Conducts periodic status checks with customer and team to assess progress against plan.- Develop pricing for each assigned opportunity, including software license, professional services, Dematic hardware, third party hardware, and any vendor contract pricing.- Define pricing terms, contract language and major proposal/project assumptions for each assigned opportunity.- Work with Business Development and Sales teams to maintain pipeline in Salesforce.com- Provide material to Marketing for white papers, blogs, and other campaigns.- Perform site visits with Sales Executives to drive understanding of how Software solution fits in the opportunity- Determines methodology for collecting, analyzing and summarizing data critical to design.- Uses written descriptions, spreadsheets, charts, and material flow diagrams skillfully.- Stay abreast of current / future operating strategies and technologies by attending industry conferences, seminars, etc.- Understands customer's operations thoroughly.- Develops a wide range of concepts that meet or exceed the Design Criteria. Concepts may range from manual to fully automated solutions.- To facilitate concept understanding, uses drawings and sketches skillfully.- Evaluates concepts and recommends the best solution. Skilled in using evaluation techniques ranging from simple "pro and con" comparisons to sophisticated Return on Investment (ROI) calculations.- Produces a Design Report that professionally summarizes the project.- Thoroughly understands the practices, methodologies and requirements of the Supply Chain Solutions Department and serves as advisor to all group members.- Work with Sales Executive to finalize Solution strategy and Operation Research Engineers to calculate ROI.- Create Sales Handoff artifacts for each owned opportunity that is closed, ensuring Professional Services team understands scope, open questions, payment terms, and next steps.
ID
2019-10226
Job Locations
US-MI-Grand Rapids | US-TX-Austin
Category
Consulting
Posted Date
3 months ago(3/13/2020 2:12 PM)
Dematic is seeking a Software Developer to join our growing Software Execution team to develop, and support critical applications that run our customer’s business. You will use your skill to develop, deploy, and maintain high availability applications in a dynamic team environment. You will utilize multiple object-oriented languages and operating systems to craft software using industry standard methodologies, tools and development methods. You will also provide support and technical advice during conceptualization, development, and implementation phases to transform requirements to working solutions.  Responsibilities- You will design and develop web-based applications utilizing Java EE for projects.- Provide technical support to customers on-site and train customers and key-users on installed applications.- Maintain good relationships with all internal and external customers, through provision of a high-quality service.- Operate in an Agile development environment while collaborating with key partners.- Attend site meetings during software commissioning phases to ensure that integration testing and site acceptance testing is completed as required.- Ability to consistently make timely decisions even in the face of complexity.- Ability to analyze and tackle complex problems.- You will be required to travel 20%-30% of the time. 
ID
2019-10167
Job Locations
US-MI-Grand Rapids | US-TX-Austin | US-WI-New Berlin | US-NY-Rochester
Category
Engineering
Posted Date
1 month ago(4/17/2020 11:16 AM)
Dematic Corp. is looking for a Solution Consultant in any of our Dematic locations across North America. The successful candidate will have 8 or more years’ experience working in supply chain, material handling, or an optimization related field. In this role, the Solution Consultant will:- Analyze the customer’s business information and convert into design criteria. - Generate logistics/material handling ideas with potential merit to solve the customer’s business challenges.- Validate that the logistics/material handling ideas have merit through financial analysis and recommend a solution to the customer.- Present the solution to the decision makers and close the sale.  Essential Role and ResponsibilitiesThe Solution Consultant will engage with Dematic customers to analyze their business needs into innovative solutions. - Works on multiple projects, some with assistance from others but often conduct small to mid-sized projects without assistance.- Performs analysis of customers' business information and develops solutions to meet or exceed customers' requirements.- Conducts or oversees the development of proposal documents.- Estimates time frames, quality and quantity of resources required to successfully develop very complex solutions; develops project plans incorporating all project variables.- Conducts periodic status checks with customer and team to assess progress against plan.- Prepares weekly status reports on all project activities.- May support pre-sales activities as needed.- Collects data that accurately represents customer requirements (design criteria, flow charts, etc.).- Accurately, clearly and concisely displays design requirements.- Determines methodology for collecting, analyzing and summarizing data critical to design.- Uses written descriptions, spreadsheets, charts, and material flow diagrams skillfully.- Stay abreast of current / future operating strategies and technologies by attending industry conferences, seminars, etc.- Thorough understanding of material handling technology, including software.- Develops a wide range of concepts that meet or exceed the design criteria. Concepts may range from manual to fully automated solutions.- To facilitate concept understanding, uses drawings and sketches skillfully.- Evaluates concepts and recommends the best solution. Skilled in using evaluation techniques ranging from simple "pro and con" comparisons to sophisticated Return on Investment (ROI) calculations.- Produces a Design Report that professionally summarizes the project.- Thoroughly understands the practices, methodologies and requirements of the Supply Chain Solution Department and serves as advisor to all group members.- May be exposed to next level of duties and responsibilities (mentoring and training).
ID
2019-9152
Job Locations
US-TX-Austin | US-Any Location | US-TX-Austin | US-UT-Salt Lake City | US-GA-Peachtree Corners | US-MI-Grand Rapids
Category
Solution Development
Posted Date
7 months ago(10/29/2019 2:45 PM)